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2022 City of Brooklyn Community Survey

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Perception of the City
[ idbkp ]
910
[ Q1 ]
Please rate your overall satisfaction with major categories of services provided by the City of Brooklyn.
01. Overall quality of police services
02. Overall quality of fire and ambulance services
03. Overall quality of City parks and recreation facilities
04. Overall quality of City parks and recreation programs
05. Overall quality of the City senior facilities
06. Overall quality of the City senior services and programs
07. Overall maintenance of City facilities
08. Overall enforcement of City codes and ordinances
09. Overall quality of customer service you receive from City employees
10. Overall effectiveness of City communication with the public
11. Overall quality of solid waste services (trash, recycling, yard waste)
[ Q2 ]
Which THREE of the Major Categories of City Services do you think are MOST IMPORTANT for the City to provide?
[ Q3 ]
Please rate your satisfaction with each of the following items that may influence your perseption of the City of Brooklyn.
01. As a place to live
02. As a place to raise children
03. As a place to work
04. As a place to retire
05. As a place to visit
06. As a place that is accepting of diversity
07. As a place you are proud to call home
08. As a community that is moving in the right direction
09. Overall quality of services provided by the City
10. Overall image of the City
11. The overall value that you receive for your city tax dollars and fees
12. Overall feeling of safety in Brooklyn
[ Q4 ]
Have you contacted the City with a question, problem, or complaint during the past year?
[ Q4a ]
Please rate your satisfaction with each of the following factors that may influence your perception of the quality of customer service you receive from City employees.
1. They were courteous and polite
2. They gave prompt, accurate, and complete answers to questions
3. They did what they said they would do in a timely manner
4. They helped you resolve an issue to your satisfaction