2024 City of Norfolk Resident Survey

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Perception of the City
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[ IPGL ]
Location data from IP:
[ Q1 ]
Please rate your satisfaction with each of the following items that may affect your perception of the city.
1. Overall appearance of Norfolk
2. Overall feeling of safety in Norfolk
3. Overall image or reputation of Norfolk
4. Overall quality of life in Norfolk
5. Overall value that you receive for your city tax dollars
6. Overall transparency regarding the actions of the city
[ Q2 ]
Please rate the city in each of the following categories.
1. As a place to live
2. As a place to raise children
3. As a place to work
4. As a place to retire
5. As a place to visit
6. As a place to start a business
7. As a place to find affordable housing
[ Q3 ]
Please rate your satisfaction with each of the following items concerning major city services.
01. Overall quality of services provided by the city
02. Overall effectiveness of city communication with the public
03. Overall enforcement of codes/ordinances
04. Overall flow of traffic on Norfolk streets (not interstates)
05. Overall value of Norfolk libraries
06. Overall quality of customer services you receive from city employees
07. Overall quality of human services provided by the city (such as: adult services, family services, juvenile services, public assistance, homelessness)
08. Overall value of parks and recreation programs/facility
09. Overall quality of police services
10. Overall quality of fire and ambulance services
11. Overall quality of public schools
12. Overall quality of water and sewer services
13. Overall quality of waste management services
[ Q4 ]
Which THREE of the services in Question 3 do you think are the MOST IMPORTANT for the city to IMPROVE?