2024 City of Norfolk Resident Survey default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Perception of the City [ idbkp ] 95 95 [ IPGL ] Location data from IP: IP address Country Region City Latitude Longitude Postal code Time zone [ Q1 ] Please rate your satisfaction with each of the following items that may affect your perception of the city. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 1. Overall appearance of Norfolk Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 2. Overall feeling of safety in Norfolk Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 3. Overall image or reputation of Norfolk Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 4. Overall quality of life in Norfolk Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 5. Overall value that you receive for your city tax dollars Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 6. Overall transparency regarding the actions of the city Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer [ Q2 ] Please rate the city in each of the following categories. Excellent Good Neutral Fair Poor Don't Know No answer 1. As a place to live Excellent Good Neutral Fair Poor Don't Know No answer 2. As a place to raise children Excellent Good Neutral Fair Poor Don't Know No answer 3. As a place to work Excellent Good Neutral Fair Poor Don't Know No answer 4. As a place to retire Excellent Good Neutral Fair Poor Don't Know No answer 5. As a place to visit Excellent Good Neutral Fair Poor Don't Know No answer 6. As a place to start a business Excellent Good Neutral Fair Poor Don't Know No answer 7. As a place to find affordable housing Excellent Good Neutral Fair Poor Don't Know No answer [ Q3 ] Please rate your satisfaction with each of the following items concerning major city services. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 01. Overall quality of services provided by the city Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 02. Overall effectiveness of city communication with the public Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 03. Overall enforcement of codes/ordinances Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 04. Overall flow of traffic on Norfolk streets (not interstates) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 05. Overall value of Norfolk libraries Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 06. Overall quality of customer services you receive from city employees Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 07. Overall quality of human services provided by the city (such as: adult services, family services, juvenile services, public assistance, homelessness) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 08. Overall value of parks and recreation programs/facility Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 09. Overall quality of police services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 10. Overall quality of fire and ambulance services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 11. Overall quality of public schools Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 12. Overall quality of water and sewer services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 13. Overall quality of waste management services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer [ Q4 ] Which THREE of the services in Question 3 do you think are the MOST IMPORTANT for the city to IMPROVE? Each item may only be selected once. 1st: Please choose... 01. Overall quality of services provided by the city 02. Overall effectiveness of city communication with the public 03. Overall enforcement of codes/ordinances 04. Overall flow of traffic on Norfolk streets (not interstates) 05. Overall value of Norfolk libraries 06. Overall quality of customer services you receive from city employees 07. Overall quality of human services provided by the city (such as: adult services, family services, juvenile services, public assistance, homelessness) 08. Overall value of parks and recreation programs/facility 09. Overall quality of police services 10. Overall quality of fire and ambulance services 11. Overall quality of public schools 12. Overall quality of water and sewer services 13. Overall quality of waste management services 2nd: Please choose... 01. Overall quality of services provided by the city 02. Overall effectiveness of city communication with the public 03. Overall enforcement of codes/ordinances 04. Overall flow of traffic on Norfolk streets (not interstates) 05. Overall value of Norfolk libraries 06. Overall quality of customer services you receive from city employees 07. Overall quality of human services provided by the city (such as: adult services, family services, juvenile services, public assistance, homelessness) 08. Overall value of parks and recreation programs/facility 09. Overall quality of police services 10. Overall quality of fire and ambulance services 11. Overall quality of public schools 12. Overall quality of water and sewer services 13. Overall quality of waste management services 3rd: Please choose... 01. Overall quality of services provided by the city 02. Overall effectiveness of city communication with the public 03. Overall enforcement of codes/ordinances 04. Overall flow of traffic on Norfolk streets (not interstates) 05. Overall value of Norfolk libraries 06. Overall quality of customer services you receive from city employees 07. Overall quality of human services provided by the city (such as: adult services, family services, juvenile services, public assistance, homelessness) 08. Overall value of parks and recreation programs/facility 09. Overall quality of police services 10. Overall quality of fire and ambulance services 11. Overall quality of public schools 12. Overall quality of water and sewer services 13. Overall quality of waste management services Previous Next Resume later Please confirm you want to clear your response? Exit and clear survey Resume later Exit and clear survey ×