City of Kansas City, Missouri Resident Survey

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Quality of City Services
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3500
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Location data from IP:
[ Q1 ]
Quality of City Services. Please rate your satisfaction with the overall quality of the following major categories of services provided by the City of Kansas City, Missouri.
How satisfied are you with the overall quality of...
01. Police services (e.g., response times, policing practices, crime prevention, traffic enforcement)
02. Fire and ambulance services (e.g., firefighting, emergency medical services, rescue operations, fire prevention education)
03. The maintenance of city streets, sidewalks, and infrastructure (e.g., cracks in sidewalk being repaired)
04. Solid waste services (e.g., residential trash/recycling collection)
05. City water utilities (e.g., billing, resolving water-related requests)
06. Neighborhood services (e.g., code enforcement, property preservation, animal control)
07. City parks and recreation programs/facilities (e.g., maintenance of parks, community centers, aquatic centers, sports facilities)
08. Health Department services (e.g., clinical services, health safety inspections, violence prevention, public health awareness)
09. Airport facilities (e.g., transportation, parking, cleanliness)
10. The City's 311 services (e.g., responsiveness, friendliness, professionalism)
11. Municipal court services (e.g., customer service, online payments and checking court dates, municipal court experience)
12. Effectiveness of city communication (e.g., policy changes, emergency alerts, meetings, events, feedback opportunities, city news)
13. Cleanliness of the City's storm drains
14. Public transportation (e.g., customer service, reliability, punctuality, cleanliness)
15. City Planning and Development services (e.g., issuing permits)
16. Effectiveness of the City's efforts to sustain environmental quality (e.g., waste management and recycling programs, pollution reduction)
17. Housing services (e.g., City home repair program, tenant advocacy services, federal housing services)
[ Q2 ]
Which THREE of the major categories of city services listed in Question 1 do you think should receive the MOST EMPHASIS from the City over the next TWO years?