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2024 KC Water Customer Survey

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[ idbkp ]
7220
[ Q1 ]
Please rate your overall satisfaction with the following characteristics of water services provided by KC Water.
1. Water pressure on a typical day
2. Water pressure during periods of high demand (such as when lawns are being watered)
3. Taste of your tap water
4. Color of your tap water
5. Smell of your tap water
6. Clarity of your tap water (free of particles, not cloudy)
7. Quality of your water compared with water in other parts of the metropolitan Kansas City area
8. Overall quality of water services provided by KC Water
[ Q2 ]
Which THREE of the following items are MOST IMPORTANT to you with regard to the quality of water you receive?
[ Q3 ]
Please rate your overall satisfaction with the following characteristics of sewer services provided by KC Water.
1. How quickly your sinks and toilets drain
2. Lack of or presence of odor around sewers
3. Lack of or presence of odor around treatment facilities
4. Overall quality of sewer services provided by KC Water
[ Q4 ]
Please rate your overall satisfaction with the following characteristics of stormwater services provided by KC Water.
1. Drainage of rain water off streets near your residence
2. Drainage of rain water off other streets you use in Kansas City, MO
3. Drainage of rain water off the properties next to your residence
4. Overall quality of stormwater services provided by KC Water
 
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