2022 DART On Demand Customer Satisfaction Survey Language: English - English English - English EspaƱol - Spanish default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. DART On Demand Usage [ idbkp ] 498 498 [ Q1 ] How often do you ride DART On Demand? Choose one of the following answers 5-7 days/week 3-4 days/week 1-2 days/week 1-3 days/month Less than once per month No answer [ Q2 ] How long have you been riding DART On Demand? Choose one of the following answers 10 months 7-9 months 4-6 months Less than 3 months No answer [ Q3 ] Where do you most often travel from? Name of place: Address or nearest intersection: [ Q4 ] Where do you most often travel to? Name of place: Address or nearest intersection: [ Q5 ] What is the zip code of your home address: Only numbers may be entered in this field. [ Q6 ] Do you use other DART Services? Choose one of the following answers Yes No No answer [ Q7 ] Do you use DART Fixed Route (Local or Express)? Choose one of the following answers Yes No No answer [ Q8 ] Have you used DART On Demand to transfer to or from a DART Local or Express Routes? Choose one of the following answers Yes No No answer [ Q8x1 ] Which routes? [ Q9 ] Do you use DART Paratransit? Choose one of the following answers Yes No No answer [ Q10 ] Have you used DART On Demand to make trips you would have used Paratransit for before DART On Demand was available? Choose one of the following answers Yes No No answer [ Q11 ] How would you make your trip if DART On Demand was not available? Check all that apply Drive myself Ride with someone else Service provided by another agency Taxi, Uber, or another private provider DART Paratransit Walk, bike or wheelchair I would not make this trip Other [ Q11x8 ] Please define "Other." [ Q12 ] Do you have a smartphone and network connection to access apps when you are waiting at the pick-up spot? Choose one of the following answers Yes No No answer Previous Next Resume later Please confirm you want to clear your response? Exit and clear survey Resume later Exit and clear survey ×