2023 Missouri Department of Transportation Customer Satisfaction Survey Language: English - English English - English Español - Spanish default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Agreement and Satisifaction [ idbkp ] 36741 36741 [ Q1 ] What is your age? Only numbers may be entered in this field. years [ Q2 ] What is your gender? Choose one of the following answers Male Female No answer [ Q3 ] Approximately how many miles per year do you personally drive? Choose one of the following answers None, I do not drive Less than 10,000 miles Between 10,000 and 20,000 miles More than 20,000 miles No answer [ Q4 ] Please rate your level of satisfaction with the job the Missouri Department of Transportation, also known as MoDOT, is doing. Choose one of the following answers Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer [ Q5 ] Please rate your level of agreement with each of the following short statements about MoDOT. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree No answer 1. MoDOT provides accurate information to citizens about road projects, highway conditions, and work zones Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree No answer 2. MoDOT provides timely information to citizens about road projects, highway conditions, and work zones Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree No answer 3. MoDOT provides understandable information to citizens about road projects, highway conditions, and work zones Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree No answer 4. MoDOT is the primary transportation expert in Missouri Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree No answer 5. MoDOT keeps its commitments to the public Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree No answer 6. MoDOT does a good job of providing advance warning to motorists before entering work zones Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree No answer 7. MoDOT does a good job of minimizing travel delays caused by work zones Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree No answer 8. I rely on MoDOT for real-time traffic information Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree No answer [ Q6 ] Please rate your level of satisfaction with specific MoDOT services. Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 01. MoDOT's efforts to keep the surface of major highways in good condition (smooth and free of potholes) Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 02. MoDOT's efforts to keep the surface of other state highways in good condition (smooth and free of potholes) Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 03. MoDOT's efforts to keep bridges in good condition Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 04. MoDOT's efforts to minimize congestion on highways Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 05. MoDOT's efforts to manage snow and ice on highways Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 06. MoDOT's efforts to keep the shoulders on highways in good condition Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 07. MoDOT's efforts to mow and trim trees, grass, and weeds along highways Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 08. MoDOT's efforts to remove debris, such as dead animals, glass, and torn tires from the driving lanes on highways Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 09. MoDOT's efforts to provide signs along highways that are easy to understand Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 10. The brightness of MoDOT's signs Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 11. The brightness of striping on MoDOT highways Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 12. Your options for traveling by public transit such as bus, light rail, or streetcar Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 13. Your options for traveling by bicycle on bike lanes or paved shoulders Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer 14. Your options for traveling by walking on sidewalks or intersection crossings Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No answer Previous Next Resume later Please confirm you want to clear your response? Exit and clear survey Resume later Exit and clear survey ×