2024 Olathe Resident Satisfaction Survey

36%

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City Services

[ idbkp ]

5984

[ IPGL ]

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[ Q1 ]

Please rate your satisfaction with the following PUBLIC SERVICES the City of Olathe provides.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
1. Police services	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
2. Fire services	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
3. Emergency medical services	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
4. Animal control services	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
5. Enforcement of City codes and ordinances	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer

[ Q1a ]

OPTIONAL: Please provide suggestions for improving public services below.

[ Q2 ]

Please rate how safe you feel in the following situations.

	Very Safe	Safe	Neutral	Unsafe	Very Unsafe	Don't Know	No answer
1. In your neighborhood during the day	Very Safe	Safe	Neutral	Unsafe	Very Unsafe	Don't Know	No answer
2. In your neighborhood at night	Very Safe	Safe	Neutral	Unsafe	Very Unsafe	Don't Know	No answer
3. In City parks	Very Safe	Safe	Neutral	Unsafe	Very Unsafe	Don't Know	No answer
4. Shopping/retail centers	Very Safe	Safe	Neutral	Unsafe	Very Unsafe	Don't Know	No answer
5. Overall feeling of safety in Olathe	Very Safe	Safe	Neutral	Unsafe	Very Unsafe	Don't Know	No answer

[ Q3 ]

Please rate your satisfaction with the SERVICE the City of Olathe provides.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
01. Trash service	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
02. Curbside recycling	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
03. Yard waste removal	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
04. Bulky item pickup/removal (old furniture, appliances, etc.)	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
05. Household hazardous waste disposal (for oil, paint, etc.)	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
06. Water pressure on a typical day	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
07. Overall quality of water service	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
08. Stormwater runoff/stormwater management system	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
09. Odor from wastewater treatment centers	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
10. Overall quality of the City's wastewater system	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
11. Maintenance of major City streets (119th, 135th, Ridgeview, Mur-Len)	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
12. Maintenance of streets in YOUR neighborhood	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
13. Maintenance of sidewalks	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
14. Snow removal on major City streets	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
15. Snow removal on neighborhood streets	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
16. Street lighting	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
17. Ease of north/south travel by vehicle	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
18. Ease of east/west travel by vehicle	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
19. Overall flow of traffic and congestion management	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
20. Public transportation	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer

[ Q3a ]

OPTIONAL: Please provide suggestions for improving City services below.

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