2024 Mount Pleasant Waterworks Customer Survey default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Waterworks [ idbkp ] 1344 1344 [ IPGL ] Location data from IP: IP address Country Region City Latitude Longitude Postal code Time zone [ Q1 ] Are you a commercial or residential customer? Choose one of the following answers Residential Commercial [ Q2 ] How long have you been a customer of Mount Pleasant Waterworks? Choose one of the following answers Less than 1 year 1-3 years 4-6 years 7-9 years 10 years or more [ Q3 ] Please rate your level of satisfaction with each of the following items as they relate to your water service. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A 1. Taste of your tap water Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A 2. Smell or odor of your tap water Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A 3. Appearance or color of your tap water Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A 4. Water pressure on a typical day Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A 5. Efforts by Mount Pleasant Waterworks to ensure your drinking water is safe to drink Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A 6. Efforts by Mount Pleasant Waterworks to ensure an adequate water supply is available to meet the community's growing needs (sufficient quantity of potable water under adequate pressure) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A 7. Overall reliability of your water service (when I turn on the faucet water comes out) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A 8. Efforts by Mount Pleasant Waterworks to keep you informed about water issues Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A 9. Overall quality of your water service Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A [ Q4 ] Which THREE of the items from the list in Question 3, do you think should receive the MOST EMPHASIS from Mount Pleasant Waterworks over the next five years? Each item may only be selected once. 1st: Please choose... 1. Taste of your tap water 2. Smell or odor of your tap water 3. Appearance or color of your tap water 4. Water pressure on a typical day 5. Efforts by Mount Pleasant Waterworks to ensure your drinking water is safe to drink 6. Efforts by Mount Pleasant Waterworks to ensure an adequate water supply is available to meet the community's growing needs (sufficient quantity of potable water under adequate pressure) 7. Overall reliability of your water service (when I turn on the faucet water comes out) 8. Efforts by Mount Pleasant Waterworks to keep you informed about water issues 9. Overall quality of your water service 2nd: Please choose... 1. Taste of your tap water 2. Smell or odor of your tap water 3. Appearance or color of your tap water 4. Water pressure on a typical day 5. Efforts by Mount Pleasant Waterworks to ensure your drinking water is safe to drink 6. Efforts by Mount Pleasant Waterworks to ensure an adequate water supply is available to meet the community's growing needs (sufficient quantity of potable water under adequate pressure) 7. Overall reliability of your water service (when I turn on the faucet water comes out) 8. Efforts by Mount Pleasant Waterworks to keep you informed about water issues 9. Overall quality of your water service 3rd: Please choose... 1. Taste of your tap water 2. Smell or odor of your tap water 3. Appearance or color of your tap water 4. Water pressure on a typical day 5. Efforts by Mount Pleasant Waterworks to ensure your drinking water is safe to drink 6. Efforts by Mount Pleasant Waterworks to ensure an adequate water supply is available to meet the community's growing needs (sufficient quantity of potable water under adequate pressure) 7. Overall reliability of your water service (when I turn on the faucet water comes out) 8. Efforts by Mount Pleasant Waterworks to keep you informed about water issues 9. Overall quality of your water service [ Q5 ] Residential customers pay less than $.03 per gallon of water from Mount Pleasant Waterworks. Is this cost reasonable to you? [Commercial customers may pay more based on their demand.] Choose one of the following answers Very reasonable Reasonable Not reasonable [ Q6 ] Please rate your satisfaction with the overall quality of your water service provided by Mount Pleasant Waterworks. Very Satisfied10 9 8 7 6 5 4 3 2 Very Dissatisfied1 1. Overall quality of your water service Very Satisfied10 9 8 7 6 5 4 3 2 Very Dissatisfied1 Previous Next Resume later Please confirm you want to clear your response? Exit and clear survey Resume later Exit and clear survey ×