2024 Durham City and County Resident Survey default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Overall Satisfaction [ idbkp ] 67 67 [ IPGL ] Location data from IP: IP address Country Region City Latitude Longitude Postal code Time zone [ Q1 ] Major categories of services provided by the City and County are listed below. Please rate your satisfaction with each item. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 01. Overall quality of police protection Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 02. Overall quality of sheriff protection Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 03. Overall quality of fire and life safety programming Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 04. Response time for fire services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 05. Overall quality of EMS services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 06. Response time for EMS services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 07. Overall maintenance of City streets Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 08. Overall ease of travel within Durham Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 09. Overall quality of the public transit system - (GoDurham) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 10. Overall quality of bicycle facilities (e.g., bike lanes, paths, trails, intersection design and signage) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 11. Overall quality of pedestrian facilities (e.g., sidewalks) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 12. Overall quality of water and sewer utilities Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 13. Overall enforcement of codes and ordinances Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 14. Overall quality of customer service you receive from City employees Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 15. Overall quality of customer service you receive from County employees Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 16. Overall effectiveness of communication with the public Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 17. Overall quality of parks and recreation programs Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 18. Overall quality of library services and programs Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 19. Overall quality of services provided by the Durham County Department of Social Services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 20. Overall quality of public health services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 21. Overall quality of tax administration services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 22. Overall quality of public schools Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 23. Overall quality of charter schools Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 24. Overall quality of private schools Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer [ Q2 ] Which THREE of the items listed in Question 1 do you think should receive the MOST EMPHASIS from City and County leaders over the next TWO years? Each item may only be selected once. 1st: Please choose... 01. Overall quality of police protection 02. Overall quality of sheriff protection 03. Overall quality of fire and life safety programming 04. Response time for fire services 05. Overall quality of EMS services 06. Response time for EMS services 07. Overall maintenance of City streets 08. Overall ease of travel within Durham 09. Overall quality of the public transit system - (GoDurham) 10. Overall quality of bicycle facilities (e.g., bike lanes, paths, trails, intersection design and signage) 11. Overall quality of pedestrian facilities (e.g., sidewalks) 12. Overall quality of water and sewer utilities 13. Overall enforcement of codes and ordinances 14. Overall quality of customer service you receive from City employees 15. Overall quality of customer service you receive from County employees 16. Overall effectiveness of communication with the public 17. Overall quality of parks and recreation programs 18. Overall quality of library services and programs 19. Overall quality of services provided by the Durham County Department of Social Services 20. Overall quality of public health services 21. Overall quality of tax administration services 22. Overall quality of public schools 23. Overall quality of charter schools 24. Overall quality of private schools 99. None 2nd: Please choose... 01. Overall quality of police protection 02. Overall quality of sheriff protection 03. Overall quality of fire and life safety programming 04. Response time for fire services 05. Overall quality of EMS services 06. Response time for EMS services 07. Overall maintenance of City streets 08. Overall ease of travel within Durham 09. Overall quality of the public transit system - (GoDurham) 10. Overall quality of bicycle facilities (e.g., bike lanes, paths, trails, intersection design and signage) 11. Overall quality of pedestrian facilities (e.g., sidewalks) 12. Overall quality of water and sewer utilities 13. Overall enforcement of codes and ordinances 14. Overall quality of customer service you receive from City employees 15. Overall quality of customer service you receive from County employees 16. Overall effectiveness of communication with the public 17. Overall quality of parks and recreation programs 18. Overall quality of library services and programs 19. Overall quality of services provided by the Durham County Department of Social Services 20. Overall quality of public health services 21. Overall quality of tax administration services 22. Overall quality of public schools 23. Overall quality of charter schools 24. Overall quality of private schools 99. None 3rd: Please choose... 01. Overall quality of police protection 02. Overall quality of sheriff protection 03. Overall quality of fire and life safety programming 04. Response time for fire services 05. Overall quality of EMS services 06. Response time for EMS services 07. Overall maintenance of City streets 08. Overall ease of travel within Durham 09. Overall quality of the public transit system - (GoDurham) 10. Overall quality of bicycle facilities (e.g., bike lanes, paths, trails, intersection design and signage) 11. Overall quality of pedestrian facilities (e.g., sidewalks) 12. Overall quality of water and sewer utilities 13. Overall enforcement of codes and ordinances 14. Overall quality of customer service you receive from City employees 15. Overall quality of customer service you receive from County employees 16. Overall effectiveness of communication with the public 17. Overall quality of parks and recreation programs 18. Overall quality of library services and programs 19. Overall quality of services provided by the Durham County Department of Social Services 20. Overall quality of public health services 21. Overall quality of tax administration services 22. Overall quality of public schools 23. Overall quality of charter schools 24. Overall quality of private schools 99. None [ Q3 ] Several items that may influence your perception of Durham are listed below. Please rate each item. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 1. Overall quality of services provided by the City Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 2. Overall quality of services provided by the County Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 3. Overall appearance of Durham Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 4. Overall management of development and growth Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 5. Overall image of Durham Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 6. Overall quality of life in Durham Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 7. Overall quality of life in your neighborhood Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 8. Overall value you receive for your local property taxes Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer Previous Next Resume later Please confirm you want to clear your response? Exit and clear survey Resume later Exit and clear survey ×